Refund Policy

At Aeldra Consultancy, we strive to provide the best possible taxation and financial services to our clients across India. Our services are designed to ensure compliance with Indian laws and to offer professional guidance to individuals and businesses.

Service-Based Refund Policy

Since our services involve professional consultancy, documentation, tax filing, and other time-sensitive work, we follow a strict no-refund policy once the service has been initiated, processed, or delivered. Refund requests will only be considered in the following circumstances:

• The payment was made in error (duplicate payment).
• The service was not initiated within the promised timeline due to internal reasons at Aeldra Consultancy.
• Technical errors resulting in incomplete transactions with no service delivery.

Refund Request Process

To request a refund, please contact our support team within 24 hours of the payment with:

• Your full name and contact details.
• Order ID / Transaction ID.
• Reason for the refund request.

You can reach out to us via email at contact@aeldraconsultancy.in. Refund requests will be reviewed and processed within 7-10 business days if deemed eligible.

Non-Refundable Services

Please note that the following services are non-refundable:

• Services that have been fully or partially completed.
• Government fees, taxes, or statutory payments made on behalf of the client.
• Consultancy fees for advisory services already rendered.

Changes to this Policy

Aeldra Consultancy reserves the right to modify or update this Refund Policy at any time without prior notice. We encourage users to periodically review this page for the latest information.

By making a payment on our website, you acknowledge and agree to the terms of this Refund Policy.